Imagine a customer approaching your store, a big smile on his or her face. The customer greets the doorman with a cheery “Hello!” and they exchange pleasantries. He or she… read more →
To remain competitive, continuous improvement is necessary in all areas of a company. Too often, focus is kept on product development and customer service, and Supplier Quality Management is neglected… read more →
We know that supplier quality management includes ensuring that raw materials and supplies arrive on time and meet quality requirements. A great way to achieve business results, and exceed them,… read more →
These are the key qualities to look for in a Supplier Quality Manager: Passion.When a person has passion, they have an internal drive to excel. They have a clear… read more →
Why do we conduct supplier quality audits? Before we go into specifics, we should first understand what an audit is and why it’s necessary. An audit is a process of… read more →
(Download Infographic of this blog post) How do you manage supplier performance to ensure your products are delivered on time and according to the exact specification? Communication between buyers and… read more →